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1. Information We Collect
We collect different types of personal data when you interact with our website, such as:
- Contact details: Name, email address, phone number.
- Browsing data: IP address, geographic location, website usage, browsing habits.
- Purchase data: Delivery address, payment details, and purchased products.
2. Purposes of Data Processing
The personal data we collect is used for the following purposes:
- Providing the requested services: Processing orders, managing payments, and shipping products.
- Improving the user experience: Personalizing content and recommendations based on your preferences and browsing data.
- Marketing: Sending newsletters, promotions, and other commercial communications, provided we have your prior consent.
✉️ Important: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us.
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract execution: When you make a purchase, we process your data to fulfill our contractual obligations.
- Consent: In the case of marketing communications, we only process your data if you have given your explicit consent.
- Legitimate interests: We may process your data to improve our services and prevent fraud.
4. Data Sharing with Third Parties
Your personal data may be shared with third parties when necessary for the purposes outlined above:
- Service providers: Delivery companies, payment platforms, and other entities that help us fulfill our contractual obligations.
- Legal compliance: Data may be shared with authorities when required by law or to protect our rights.
? Note: We ensure that all third parties with whom we share your data process it securely and comply with data protection regulations.
5. International Data Transfers
Your data may be transferred outside the European Economic Area (EEA) if we use international service providers. In such cases, we ensure that:
- Standard Contractual Clauses (SCCs) approved by the European Commission are applied.
- Additional measures are implemented to guarantee the security and protection of your personal data.
6. User Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data.
- Rectify incorrect or incomplete data.
- Delete your data when it is no longer necessary for the purposes for which it was collected.
- Object to the processing of your data under certain circumstances.
- Portability: Request the transfer of your data to another controller.
- Restrict processing: In certain situations, you can request that the processing of your personal data be limited.
? To exercise these rights, you can contact us at thexata.es@gmail.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data. These measures include:
- Data encryption to protect confidential information during transactions.
- Security protocols (SSL) to protect communications and transactions on our website.
- Access control: Only authorized personnel have access to personal data.
8. Data Retention Period
Your personal data will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations. Retention periods may vary depending on the type of data:
- Contact details: Will be retained while the contractual relationship lasts or until you withdraw your consent.
- Purchase data: Will be retained for the periods required by tax and commercial legislation (e.g., 5 years for accounting data).
After the retention period has expired, the data will be deleted or anonymized.
9. Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. In the event of significant changes, we will inform you through a notice on our website or by email.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, you can contact us at:
- Email: thexata.es@gmail.com
- Phone: +34 672 223 720